I received an email from American Express, which read:
Yep, that was it. Upon further inspection, the email was multi-part which started as follows:
This is a multi-part MIME message. --CQVGJcnHtdDpdAC6J2fqf8Hxwe10nXgbL49ikw== Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 8bit Content-Disposition: inline INTUNIRCUPD0007 --CQVGJcnHtdDpdAC6J2fqf8Hxwe10nXgbL49ikw== Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: 8bit Content-Disposition: inline <?xml version="1.0" encoding="ISO-8859-1"?> ... [100 odd lines omitted] ....
So, American Express wants to send me an HTML formatted email. Fine. But why include the one line plain text blurb? Just omit it and let me, and others like me who prefer plain text email deal with it. Had I not been expected this email, I might have just deleted it without looking at the HTML version of it. Sigh!